// data protection · effective 1 january 2026
This Privacy Policy explains how rally918 collects, uses, stores, and protects your personal data when you use our platform. We are committed to handling your information transparently and in accordance with applicable data protection principles.
All personal data transmitted between your device and rally918 is encrypted using TLS 1.3 / 256-bit SSL. Your information is protected at every point of transmission on the platform.
rally918 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data is used solely to operate and improve your rally918 experience.
You have the right to access, correct, and request deletion of your personal data held by rally918. Submit data requests via our 24/7 live support chat or the contact email in your account settings.
rally918 ("we", "us", "our") operates the online gaming platform accessible at rally918.club, offering live dealer casino games, slot games, sportsbook betting, and online poker services to members globally, with a primary focus on the Malaysian market. For the purposes of this Privacy Policy, rally918 is the data controller responsible for the personal data of its registered members and website visitors.
This Privacy Policy applies to all personal data collected and processed through the rally918 platform, including data collected via the website, account registration and login processes, customer support interactions, payment transactions, and marketing communications where applicable.
By registering an account with rally918 or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
rally918 collects the following categories of personal data:
| Category | Data Points | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID details | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form, account settings |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Payment processing, account activity |
| Technical Data | IP address, browser type and version, device type, operating system, session tokens | Automatic collection via platform logs |
| Usage Data | Login timestamps, pages visited, games played, wager amounts, bet history | Platform activity logs |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
| Marketing Data | Marketing preferences, promotional opt-in status, bonus claim history | Account preferences, platform activity |
rally918 does not collect sensitive personal data categories (e.g., racial or ethnic origin, political opinions, health data, biometric data) unless specifically required for identity verification purposes under applicable regulatory obligations.
rally918 uses collected personal data for the following purposes:
rally918 processes your personal data on the following legal bases:
5.1 rally918 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes.
5.2 rally918 may share your personal data with the following categories of third parties where necessary to provide our Services or meet legal obligations:
5.3 All third parties with whom rally918 shares personal data are required to maintain appropriate security standards and to use the data only for the specified purpose.
6.1 rally918 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you access rally918.
6.2 rally918 uses the following categories of cookies:
6.3 You may configure your browser settings to refuse non-essential cookies. Note that disabling essential cookies may affect the functionality of the rally918 platform, including the ability to log in and access game content.
7.1 rally918 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.
7.2 Specifically:
7.3 Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with rally918's data management procedures.
8.1 rally918 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
8.2 While rally918 takes data security seriously, no data transmission over the internet can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying rally918 immediately if you suspect unauthorised access to your account.
Subject to applicable law, you have the following rights in respect of your personal data held by rally918:
To exercise any of these rights, contact rally918's support team via the 24/7 live chat or the email address provided on the Platform. rally918 will respond to data rights requests within 30 days. Where a request is complex or numerous, this period may be extended by a further 60 days with notice to you.
10.1 rally918 is strictly an adult platform accessible only to individuals aged 21 and above. rally918 does not knowingly collect or process personal data from individuals under the age of 21.
10.2 If rally918 becomes aware that personal data has been collected from an individual under 21, the relevant account will be immediately closed, all associated data will be deleted, and any funds deposited will be returned to the payment source.
10.3 Adult account holders are responsible for ensuring that minors do not access the rally918 platform using their account credentials or devices with active rally918 sessions.
11.1 As an internationally operating platform, rally918 may transfer your personal data to countries outside your country of residence, including countries where data protection laws may differ from those in Malaysia.
11.2 Where data is transferred internationally, rally918 takes appropriate steps to ensure that your data receives an adequate level of protection, including through the use of contractual safeguards with data processors and vendors.
11.3 By using the rally918 platform, you consent to the transfer, storage, and processing of your personal data in countries outside Malaysia where necessary for the provision of our Services.
12.1 The rally918 platform may contain references to third-party services, including game software providers. These third parties operate their own privacy policies, and rally918 accepts no responsibility or liability for the data practices of any third party.
12.2 This Privacy Policy applies exclusively to data collected and processed by rally918 through the rally918.club platform.
13.1 rally918 reserves the right to update or amend this Privacy Policy at any time. The effective date of the current version is displayed at the top of this page.
13.2 Where changes are material, rally918 will notify members via the Platform's notification system or by email to the registered address on file. Continued use of the Platform following notification of changes constitutes acceptance of the updated Privacy Policy.
13.3 If you do not agree with any change to this Privacy Policy, you should cease using the Platform and close your account.
For any questions, concerns, or requests relating to this Privacy Policy or rally918's data practices, please contact us:
rally918 will acknowledge privacy-related queries within 3 business days and provide a substantive response within 30 days of receipt.
Three commitments that define how rally918 handles your data
rally918 collects only the personal data that is genuinely necessary to operate your account and provide our Services. We do not collect data speculatively or without a clear, specific purpose.
Subject to legal retention requirements, rally918 members may request deletion of their personal data. Requests are processed within 30 days and confirmed in writing once complete.
You can opt out of rally918 marketing communications at any time via your account preferences or by contacting support. Opting out does not affect transactional notifications related to your account.
Your data is protected. Your privacy matters. Join 500,000+ Malaysian members on a platform that takes both seriously. 21+ only.
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